Ongoing Odoo support that doesn't bill by the hour.
One flat monthly plan gets your team unlimited support, continuous training, and real help from people who actually know Odoo - not just software, but how your business runs on it.
Talk to our support teamYou don't need all of these problems. One is enough.
The same questions keep coming back
Your team keeps asking because nobody's fully confident in the answer.
Every department uses Odoo differently
Same system, completely different process from team to team.
Support feels transactional
Tickets get closed. The reason they were opened doesn't actually go away.
Training stopped at go-live
Your business has changed since launch. Your team's knowledge hasn't.
Workarounds have become "the process"
Spreadsheets and manual steps that were supposed to be temporary, weren't.
Nobody's fully sure before making a change
Someone always asks "should we check with our partner first?"
What it's actually like to work with us
Every ticket gets looked at fast
We aim to review new tickets quickly. If it's a quick fix, we handle it right away. If it needs digging into, it goes to the team that already knows your setup. If it's business-critical, it jumps the queue.
You get a team that knows you
You're not re-explaining your business every time you reach out. A dedicated team gets to know your environment, your workflows, and how your people actually work.
We test before we touch production
If a fix needs testing, it gets tested in staging first. We don't use your live system to find out if something works.
Every fix gets written down
Solutions get documented and added to your knowledge base, so the next time the same question comes up, the answer's already there.
We don't just close the ticket
Once something's resolved, we follow up to confirm it's actually working. And if we spot a better way to do something, we'll mention it - even if that's not why you contacted us.
What we think Odoo support should actually be
It should build confidence, not dependency
Good support helps your team get more capable over time, not more reliant on us for everything.
Closing tickets isn't the goal
Anyone can close a ticket. Good support fixes the reason the ticket existed.
We'll tell you the truth either way
If something needs improving, we'll say so. If it doesn't, we'll say that too.
Training doesn't stop at go-live
Your business keeps changing. Your team's Odoo knowledge should keep up with it.
Getting help shouldn't cost more the more you use it
We don't want your team to hesitate before asking a question because of what it might cost.
We use what we recommend
The tools and processes we suggest to clients are the same ones we rely on ourselves.
What's covered under support
From quick questions to ongoing operational challenges, we cover every part of your Odoo environment.
Day-to-Day Support
Everyday questions, issues, and guidance for your team.
Accounting & Finance
Reconciliation, reporting, valuation, invoicing, and financial workflows.
Manufacturing
BOMs, work orders, planning, quality, and shop floor operations.
Inventory & Warehousing
Receiving, replenishment, barcode ops, transfers, and multi-warehouse setups.
Process Guidance
Sometimes it's not the system - it's the process. We help fix both.
Sales & CRM
Leads, quotations, approvals, automations, and pipeline management.
Purchasing
Vendor workflows, RFQs, approvals, and procurement.
Projects & Services
Projects, tasks, timesheets, field service, and resource planning.
Training
Ongoing training as your team and processes change.
Helpdesk
Ticket workflows, SLAs, automation rules, and support operations.
We don't bill by the hour. You'll probably like that.
Hourly support quietly punishes growth - the more you use it, the more it costs, so teams learn to avoid asking for help. A flat monthly plan flips that: the more your team asks, the more value you get, and problems get caught earlier instead of piling up.
| Hourly Billing (Typical) | Flat Monthly Plan (Us) | |
|---|---|---|
| Monthly cost | Unpredictable, scales with usage | $2000 - fixed |
| Support hours | Capped by budget | Unlimited |
| Training | Billed separately | Included |
| Hesitation before asking for help | High - every question has a cost | Low - it's already covered |
Plans built around team size
Unlimited support and training on every plan - the difference is how many users and how much license access is included.
Solo
- - 1 Odoo user
- - Unlimited support and training
- - All training materials included
Grow
- - 2-5 Odoo users
- - Unlimited support and training
- - All training materials included
Scale
- - 6-20 Odoo users
- - Unlimited support and training
- - All training materials included
Enterprise
- - 21+ Odoo users
- - On-site support and training available
- - Unlimited support and training
- - Custom licensing
Any Questions? We got you.
That all are the question of which are often asked by our client when they really want to know about our work and want to know more details about us.